“[Transformation is an] ongoing process that permeates the entire organization, and represents a sharp break with the past. This break is a major difference between transformation and simple reform. While reform is an attempt to go down the same path more efficiently, transformation involves the development or discovery of entirely new paths.”

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This issue of the monthly newsletter will examine efforts of other state and municipal governments in implementing their business and information technology transformations. Many of the lessons learned by these governments are being applied in Hawaii. 

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VIDEO: Join the Movement - Transform Hawaii Government
With the 2013 Legislature coming to a close last week, there is much news to share regarding the progress of the State of Hawaii “Business and Information Technology/Information Resource Management” Transformation initiative. As you may know, the Office of Information Management and Technology (OIMT) has been tasked with developing and implementing the Transformation plan over the next decade. This legislative session marks the first full biennium appropriation for OIMT for FY 2014 and 2015, building on the $25 million in supplemental funding secured for the current fiscal year (FY 2013).

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Honolulu Star-Advertiser
April 11, 2013

By Keith Amemiya and Janet Liang

Recent news reports have confirmed what the public has known for years: The state of Hawaii’s information technology infrastructure is in critical condition.

With no considerable investment in more than 30 years, our state government still relies on paper forms, manual data entry and fragile information management systems and protocols that could crash without warning and are highly vulnerable to security breaches.

Smart business decisions and efficient use of resources are possible only if the right people can access the right information at the right time. Private sector investments in information-management technology have resulted in significant improvements in customer service and reduced costs — outcomes that are within reach for the state.

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Honolulu Star-Advertiser
April 8, 2013

Star-Advertiser Editorial Staff

The high-tech expert hired by Gov. Neil Abercrombie to upgrade the state’s aging computer and technology systems received a national award for extraordinary achievement last month, so Hawaii’s “F” in a national rating of how states provide online access illustrates the complexity of the problem. The Legislature’s proposed reduction of the upgrade’s budget would be a significant blow that should be avoided.

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PBS Hawaii
March 14, 2013

Host: Dan Boylan

Guests: Richard Borreca, Honolulu Star-Advertiser political columnist; Sen. David Ige, Senate Ways and Means Committee Chair; Rep. Sylvia Luke, House Finance Committee Chair; and Rep. Gene Ward, House Finance Committee Member and Minority Leader Emeritus.

Richard Borreca and Senate Ways and Means Committee Chair David Ige discuss the State of Hawaii’s business and information technology transformation effort as it relates to budgeting.

KHON-2 (Fox affiliate)
March 13, 2013

Gina Mangieri

All state workers are entitled to take home a paycheck, but some are taking home much more than they’ve earned.

It’s costing taxpayers millions, but stopping the problem isn’t as easy as you might think.

Despite decades of efforts to trim the tab on these costly payroll mistakes, some have still been able to walk away with a bundle.

The state is chasing more than $1.5 million from its own staff who got paid too much.

The problem has been high on managers’ radars with overpayment reports due to the state’s accountants every month since the mid-1990s.

Yet, the mistakes still find their way from you the taxpayer to the paychecks.

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State Scoop
March 11, 2013

Host: Luke Fretwell

Sonny Bhagowalia

Hawaii Chief Information Officer Sonny Bhagowalia discusses the state of Hawaii technology, its recently-released 12-year IT transformation plan, enterprise architecture, including data center consolidation, upcoming open data initiatives, early successes, effective communications and the transition from federal to state-level technology leadership.

Sonny is a former CIO for the U.S. Department of Interior and, prior to his current role, served as Deputy Associate Administrator for the General Services Administration’s Office of Citizen Services and Innovative Technologies. He became Hawaii’s first CIO in 2011.

Hear the entire interview at http://statescoop.com/hawaii-cio-sonny-bhagowalia/.

Hawaii News Now
March 1, 2013

By Teri Okita

Antiquated, unstable, and overdue for a major failure.

Sanjeev BhagowaliaThe state’s first-ever, full-time Chief Information Officer warns that Hawaii’s government technology and computer systems lag decades behind where we should be – leading to costly mistakes and inefficiency.

The good news, though: plans are in place to move state government from the dark ages to the digital age.

They’re pushing a lot of paper at the state government data center in Honolulu – somewhere in the neighborhood of 20 million papers processed each month! “We are overdue for a major failure because you cannot survive like this,” says Hawaii C.I.O. Sanjeev Bhagowalia. “I think this is just Russian roulette, what’s happening here.”

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