Accomplishments

Accomplishments

Government transformation is an ongoing process that requires tenacity and perseverance. It requires an investment not only in technology but also in people and process improvements. Over the past decade, THG has supported the state in bringing many milestones to fruition.

  • Helped create the Office on Information Management & Technology (now called the Office of Enterprise Technology Services).
  • Helped establish and fund the state's first Chief Information Officer position.
  • Supported and provided funding for the state to develop two IT strategic plans.
  • Conducted four public opinion polls addressing government modernization.
  • Commissioned Anthology Research to conduct a comprehensive survey of the state of modernization within state government. “The State of Business Services Modernization” report was based on interviews with nearly 100 state leaders in 18 departments and more than a thousand pages of verbatim feedback.
  • Enlisted the support of Prosci, a world leader in change management, to facilitate an executive briefing on change management to ensure executive leaders of the EFS understood their role in EFS modernization and to ensure their active engagement throughout the change management process.
  • Underwrote the cost for Prosci’s change management certification for state employees.
  • Co-founder of the TRUE Initiative, a sister organization of THG that helps accelerate adoption of technology in the public and private sector.
  • Advanced implementation of the Uniform Chart of Accounts and the Enterprise Financial System.
  • Issued multiple reports and hosted sessions by field experts on issues relating to government modernization.
  • Sponsored a series of workshops by Gartner on organizational change management.
  • Advocated for the creation of a new position, Chief Data Officer, as a strategic leadership role dedicated to developing, implementing, and managing statewide data policies, procedures, and standards. The position was filled by Rebecca Cai who became the state’s first Chief Data Officer in October 2023.
Two people seated on chairs are engaged in a conversation on stage, each holding a microphone. Both are wearing leis and facing each other. The man on the left holds a paper while the woman on the right gestures with her hand. A plain background is visible behind them.
Close-up of two people holding a document titled "A Bill for an Act" with "ACT 167" and a date of June 29, 2023, on it. The bill includes text about legislation and is approved by the Governor of Hawaii, with signatures visible at the bottom.
A group of five people standing in front of a screen, all smiling and making the shaka sign with their hands. The central person, wearing a green aloha shirt adorned with leis, is flanked by two men in blue shirts and two women in dark attire.

Hawaii's Digital Transformation Timeline

A timeline of THG's milestones from 2007 to 2023. Key events include major policy advocacy initiatives, project milestones such as global initiative expansions, the establishment of new departments, and significant funding investments. Various color codes denote different types of milestones.