Allies

Three individuals are standing in a modern interior space with wooden ceiling arches. Wall-mounted artworks depicting nature scenes hang in the background. Recessed lighting illuminates the room, which features a patterned carpet and wooden flooring.

Government modernization makes everyone’s life better. Modernization makes the jobs of state employees easier with greater productivity. Businesses in the private sector can move projects forward more quickly. Nonprofit organizations contracted by the state to provide needed services in the community can receive payments in a timely manner.

Feedback from Our State Employees

Feedback from Our State Employees

If we are able to digitize more information, we can improve our response time for detecting disease, whether something is a pest or threatens agriculture or the environment.

Department of Agriculture

The State of Business Services Modernization

Modernization doesn’t stop when we hit 100 percent to catch up to the 21st century because technology will always change. The 22nd century is something that we have to plan for or the next revolution in tech or services.

Department of Human Services

The State of Business Services Modernization

The unemployment insurance project provided a better customer experience. More artificial intelligence took away some of the mundane tasks. We can be ready in case there is another pandemic, we’re more scalable with a more robust system.

Department of Labor & Industrial Relations

The State of Business Services Modernization

Our vision for modernization is to be able to leverage technologies that maybe don’t even exist yet in ways that can help our kids.

Department of Education

The State of Business Services Modernization

Feedback from Our Business Partners

Feedback from Our Business Partners

One of the most important aspects of IT transformation is employee communications and change management. Paying attention to the people aspects of change is vitally necessary for a switch to new hardware or software to be successful. I personally like the way the Governor is moving modernization forward and getting all of the right people in place to create this change.

Bob Harrison

Chairman, President & CEO

First Hawaiian Bank

Modernization efforts are not easy. it is a leadership exercise and based on the track record of our Governor, I’m confident he will be able to tackle modernization just as successfully.

Ray Vara

President & CEO

Hawaii Pacific Health

Feedback from Nonprofit Organizations

Feedback from Nonprofit Organizations

Many nonprofits are not paid promptly by their government partners. The pandemic exacerbated this situation. We need government processes and systems that will help expedite funding to nonprofits to serve the community.

Lisa Maruyama

Former President & CEO

Hawaii Alliance of Nonprofit Organizations